Consumer Information

To comply with the Higher Education Act of 1965, the Pittsburgh Institute of Mortuary Science (PIMS) is required to disclose specific consumer information and the availability of student financial aid to prospective and current students. Contact Mrs. Nicole Elachko, FA Advisor, with any questions. Her contact information is below. All policies, procedures, and statistics mentioned on this page can be obtained in a paper format by contacting Mrs. Elachko. 

General Institutional Information

  • License, Accreditation, Approvals, & Professional Memberships
    • The PIMS’ Bulletin, page 1, provides details on the Institute’s accreditation and Board of Directors. This page also provides info that Board’s contact information along with the Institute’s approvals, state license information, and a list of professional memberships.
  • Faculty
    • Outstanding professional men and women make up the Institute’s faculty. In addition to being thoroughly educated in their specialties, they bring to the students practical experience accumulated over years of practice in their chosen professions. These educators and their credentials can be found on pages 12-13 within the PIMS Bulletin.
  • Referral Services
    • A service of the Institute is its referral program which is available at no charge to either graduate or employer. Job opportunities brought to the attention of the Institute are referred to interested graduates by posting the job to both the campus job board and the student and alumni online portals. This policy can be found within the PIMS Bulletin page 43.
  • Copyright Policies
    • Cheating on examinations, through use of unauthorized aids or inappropriate resources, will not be permitted. In addition, plagiarism, or the unattributed use of another’s words or ideas, through either direct appropriation or paraphrase, is a serious breach of academic standards and will be cause for academic dismissal from the program. PIMS presents a copy of its Copyright Policy within the Bulletin page 35.
  • Educational Program
    • PIMS offers three campus based programs and one online associate program. Details of each campus based programs can be found on page 21-26 within the Bulletin. The online program description can be found on the PIMS website at https://pims.edu/online-programs-of-study/.  
  • Services for Students with Disabilities
    • Those students, who have a documented learning disability, must also provide a diagnostic report from the psychologist who issued the diagnosis. The report must list the nature of the learning disability, as well as recommendations for accommodations. The report also must be dated within three years of the time of application. PIMS Administration will then work to see how the recommended accommodations may be implemented. This policy can be found on the PIMS website at https://pims.edu/prospective-students/.
  • Non-Discrimination Policy
    • PIMS admits students of any race, color, national and ethnic origin. It does not discriminate on the basis of race, color, sex, religion, national and ethnic origin, age or disability in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered events. The PIMS Non-Discrimination Policy can be found within the PIMS Bulletin on page 1.
  • Privacy of Student Records-Family Educational Rights and Privacy Act (FERPA)
    • As outlined in the Family Educational Rights and Privacy Act of 1974, (also known as the Buckley Amendment) students have the right to have their educational records maintained in a confidential manner and the right to review their educational records. The act states that: (1) a written institutional policy must be established and (2) a statement of adopted procedures covering the privacy rights of students is made available. It is also available to all students in attendance and parents of dependent students who are receiving federal financial aid, upon receiving a written request. Access the full Confidentiality Policy here.
  • Student Activities
    • Students are encouraged to initiate constructive group activities. Those under Institute sponsorship are subject to supervision by the Dean’s Office. Outings, sports, social and general recreation plans may be formulated to meet the desires of the classes. More information about the extracurricular activities of the Institute can be found within the Bulletin page 42-43.
  • Student Diversity
    • To comply with Department of Education requirement to administer federal financial aid PIMS collects statistical information regarding student body diversity, this information can be found at the following here.
  • Student Communication
    • All PIMS’ students must have an active email account upon enrollment. Email is the official channel of communication between the Institute and students. Students are expected to read all communications in a timely fashion. All academic, financial, and emergency alert information will be sent to the student’s email account. We suggest students check their email on a daily basis. If a crisis situation were to develop, we will utilize our ability to communicate critical information to students, faculty, and staff through email messaging. PIMS’ faculty will also utilize the Institute’s Sonis Student Portal and text messaging if the student has opted-in for text messaging. Students can request to opt-out of text messaging, with the understanding that they will no longer receive any messages that went out to the rest of the students in their class. To opt-out contact Mr. Drobish at kdrobish@pims.edu.
  • Textbook Information
    • Textbooks are not available for purchase on campus. Textbooks can be purchased at an online bookstore powered by Akademos; click here to enter the Akademos Bookstore. Akademos offers new, used, and marketplace options. E-books or rental options are not recommended because books at times are used for more than one class and it is recommended that the students keep their textbooks through the end of the core program to help prepare for the National Board Examination. There are a few textbooks that are billed directly to the student’s account and those are provided by the Institute; otherwise students are responsible for purchasing their textbooks.
  • Transfer of Credit Policies
    • Students occasionally request to take courses at another institution in lieu of taking similar courses at PIMS, and then “substitute” those credits offered at PIMS. While the curriculum may appear to have courses that are similar to courses offered at other institutions, there is an application and focus, of material taught, in the courses offered at PIMS toward funeral service practice. Furthermore, there is a requirement for graduation, of passing a comprehensive examination and a requirement for licensure, in most states, of passing the National Board Examination. To read the complete policy click follow this link.
  • Cost of Attendance
    • The Institute’s tuition and fees can be found within the PIMS Bulletin page 18. PIMS uses both data from the College Board for the Pittsburgh metro area and data from student housing surveys to develop our cost of attendance. If utilizing federal or state financial aid the cost of attendance is used to package your award and is provided on each award letter distributed.
  • Tuition and Fees
    • PIMS tuition and fees are charged on a per term (or per trimester) basis. A breakdown of tuition and fees is emailed prior to the start date of each term. Invoices can be printed or downloaded witin the PIMS Sonis Student Portal. A per term breakdown can be obtained by contacting the Financial Aid or Business Office. An overview of the per credit costs and a breakdown of program fees is available here.
  • Net Price Calculator
    • Students using the PIMS’ net price calculator will receive an estimated cost of attending the Institute. This tool is intended to give you an understanding of what you would need to pay. Please understand that this is an estimate.  It is only as accurate as the information you provide.  The Net Price Calculator can be found here.
    • Campus Refund Policy and Requirements for Withdrawal
      • In withdrawing from school, the student should submit a letter of resignation to the Registrar. In the event that a student does not submit a letter of resignation, the date of last attendance shall constitute the basis for tuition refunds. Whenever a student enrolls, withdraws, or decides to discontinue after the trimester has begun but prior to completion of the trimester, the PIMS Campus Tuition Refund Policy shall apply; this policy can be found in the PIMS Bulletin on page 16.
    • Online Program Refund Policy and Requirements for Withdrawal
  • Students from the online program may withdraw from courses by writing the Registrar with their intentions. The postmark or email date will constitute the official date of withdrawal for purposes of calculating refunds due the student. Non-participation in the class discussions or not returning assignments will not constitute formal withdrawal from the course. In addition, faculty members may withdraw a student from the course, if in their opinion there has been no participation in the class, as may be required. In accordance with regulations of the PA State Board of Private Licensed Schools, whenever a student enrolls and withdraws or is discontinued after the term has begun, but prior to completion of the term, refunds shall apply. The complete PIMS Online Program Refund Policy can be found within the PIMS Online FAQ’s distributed upon enrollment within the PIMS Orientation Packet or available here.  
  • Return of Federal Financial Aid
    • For all students receiving Title IV funds who withdraw, a return of Title IV funds calculation must be completed. For students who change from full-time (FT) to part-time (PT) status during the term (by dropping courses), are subject to the same calculation. Depending on the length of time the student attending, aid may need to be returned to the Department of Education because aid had not been earned. The Campus Return of Financial Aid Policy can be found within the PIMS Bulletin page 17 and the Online Program Return of Financial Aid Policy can be found within the PIMS Online FAQ’s distributed upon enrollment within the PIMS Orientation Packet or available here.

Student Financial Assistance

  • Disclosure of Student Information Reporting
    • PIMS complies with Department of Education requirements by annually submitting statistical information on student enrollment and federal loan and grant distribution. PIMS also reports student federal loan and grant distribution on a student-by-student basis to NSLDS, the National Student Loan Data System. Once data is submitted to NSLDS, this data will be accessible by guaranty agencies, lenders, and schools determined to be authorized users of the data system.
  • Notice of Availability of Institutional and Financial Aid Information
    • PIMS administers federal grants and loans, Pennsylvania and Ohio state grants, and veteran benefits. For an outline of all the available aid programs at PIMS click here. If you have any questions about your eligibility for these programs please contact the PIMS Financial Aid Office.
  • Contact Information for Assistance in Obtaining Financial Aid Information
    • Students are encouraged to contact Mrs. Nicole Elachko, Financial Aid Advisor, with any inquires, questions, or concerns. Mrs. Elachko’s contact information is as follows:
      • Phone: 412-362-8500 x113
      • Email: nelachko@pims.edu
      • Hours: Monday – Thursday, 7:30am – 4:00pm, Friday, 7:30am – 3:30pm
  • Books and Supplies
    • For Pell Grant recipients that will have a credit balance in the first term, the Institution can make funds available to the student for first term’s books and supplies. PIMS would provide the lesser of the credit balance or the cost of the books and supplies. Students must be accepted into the program, have an enrollment contract on file, and must have an approved financial aid award package. The student must contact the FA Office with the total cost of books and supplies needed for the first term. Those funds are paid back to the school when their student financial aid and been received and disbursed.
  • Student Loan Information
    • Understanding Student Loans
      • To originate a federal student loan a Master Promissory Note must be signed, this document outlines the terms and conditions of the loan along with the borrower’s rights and responsibilities. The Department of Education’s current Master Promissory Note can be found here. This FSA guide is also helpful in understanding federal financial aid, click here to access this guide.
    • Institutional Code of Conduct for Education Loans
      • PIMS is committed to providing students and their families with the best information and processing alternatives available regarding student borrowing. In support of this and to rule out any perceived or actual conflict of interest PIMS officers and employees adhere to a strict code of conduct which can be found here.
    • Exit Counseling for Student Borrowers
      • Exit Counseling is required when you graduate, leave school, or drop below half-time enrollment. Exit Counseling provides important information to prepare you to repay your federal student loan(s). Upon graduation or separation from the school, you’ll need to provide the name, address, email address, and telephone number for your closest living relative, two references who live in the U.S., and current or expected employer (if known). The Federal Undergraduate Exit Counseling login page can be found here.

Health and Safety

  • Campus Security Policies
    • The federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), 20 USC § 1092(f), requires colleges and universities, participating in federal student aid programs to disclose current crime statistics and campus safety information, and imposes certain requirements for handling incidents of sexual violence and emergency situations. The PIMS disclosure can be found here.
  • Drug and Alcohol Abuse Prevention Program
    • PIMS has long been committed to the maintenance of academic and work environment free of all forms of drug and alcohol abuse and is furthermore committed to prescribing various educational and counseling programs and disciplinary action to implement achievement of this goal. Substance abuse can create safety and health hazards which may cause unacceptable job and academic performance and behavior. Therefore, it is the policy of PIMS to initiate and enforce procedures to insure a drug free institution. These procedures can be found within the PIMS Clery Act/Campus Security Report available here.
  • Fire Safety Policies
    • PIMS works to maintain a safe environment which includes having a fire safety policy which includes specific instructions should there be a fire at one of the PIMS facilities. Students are encouraged to read the PIMS Clery Act/Campus Security Report which reviews these instructions and our Fire Safety Policies. The PIMS Clery Act/Campus Security Report is available in its entirety here.
  • Sexual Misconduct Policy
    • PIMS prohibits the offenses of domestic violence, dating violence, sexual assault, and stalking. PIMS has defined in accordance with the Department of Education requirements and the Clery Act these prohibited offenses and has provided resources for help within the PIMS Clery Act/Campus Security Report.
  • Immunization Policy
    • All immunizations required while attending PIMS are outlined on the PIMS Online and Campus Medical Form. These forms can be made available by contacting the PIMS Admission Department at admissions@pims.edu.

Student Outcomes

  • Job Placement, Retention, and Graduation Rates
    • PIMS reports statistics to the state and to the Department of Education which results in data that is viewable to both perspective and current students. On the PIMS website you can view our National Board, graduation, and job placement statistics by clicking here.
  • Voter Registration
    • PIMS takes pride in civic engagement! Voter registration forms can be requested in the Financial Aid Office or you can register online by clicking here. If you are not sure where you are able to vote, click here to find a voting location.  
    • Still have questions? Learn more about voter registration and election information here.
  • Consumer Information on College Navigator
    • Information about PIMS student body such as enrollment by sex, race, and/or ethnicity along with tuition and fees can be found here.
  • Certification/Examination Pass Rates
    • Students are required to take and pass the National Board as a requirement for licensure in all 50 states. Our examination pass rates can be found here.

Paper copies of any of these policies can be requested within the Financial Aid Office, hours are Monday-Thursday, 7:30am through 4:00pm and on Fridays until 3:30pm.

Nicole J. Elachko, MBA
Financial Aid Advisor & VA Certifying Official
Pittsburgh Institute of Mortuary Science
Phone: 412-362-8500 x113
Fax: 412-362-1684
nelachko@pims.edu